"Are you an artist, or just coloring in?"

In this episode, Adrian Swinscoe, best-selling author and aspiring punk, will explain how customer experience has become too much like prog rock and why a more 'punk' approach is needed.


Have 60 minutes to spare? Join expert Adrian Swinscoe as he discusses the four imperatives that organizations need to embrace to thrive in this new era and content implications of all of these.